Have a question? We’re here to help.
Whether you’re enquiring about a tour, planning a trip or have feedback about AustraliaTours, we’d be happy to hear from you.
Our team is based in Melbourne, Australia, and welcomes enquiries about tours, destinations and information featured on our website.
Get in Touch
You can reach us by phone, email or WhatsApp.
Email: info@australiatours.au
Phone: +61 493 448 966
WhatsApp: Contact us on WhatsApp
Website: australiatours.au
Opening Hours
We’re available seven days a week.
- Monday to Friday: 6:00 am – 7:00 pm
- Saturday and Sunday: 6:00 am – 6:00 pm
All opening hours are in Melbourne local time (AEST, UTC+10, or AEDT, UTC+11 during daylight saving).
If you’re contacting us from overseas, please check the time difference before calling. You can also email or message us on WhatsApp outside opening hours. We aim to respond to all email and WhatsApp enquiries within 24 hours.
Tour and Booking Enquiries
Looking for information about a tour or activity featured on AustraliaTours? Let us know which experience you’re interested in and what you’d like to find out.
For existing bookings, please include the tour name and booking reference, if available. If your enquiry involves an urgent change or cancellation, check your booking confirmation for the operator’s contact details.
Feedback and Website Enquiries
We welcome corrections, suggestions and feedback about our destination guides, tour listings and travel information.
If you’ve spotted outdated information or a broken link, send us the page address and a brief description of the issue.
For questions about our Privacy Policy or how we handle personal information, email info@australiatours.au.
Where We’re Based
Founded in 2025, AustraliaTours is based in Melbourne, Victoria, Australia, covering destinations and travel experiences across the country.
We look forward to hearing from you.